Privacy Policy

Effective Date: 01/01/2025

1. Introduction
Welcome to CAPTRA ("Company," "we," "our," "us"). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (https://captra.xyz) and use our services.

2. Data We Collect
We may collect and process the following personal data:

  • Contact Information: When you fill out the contact form, we collect your name, email address, and any message you provide.

  • Website Usage Data: We collect non-personal data such as IP addresses, browser type, device information, and usage statistics through Squarespace analytics.

  • Communication Data: If you contact us via email (william@captra.co.uk), we may retain a record of the correspondence.

3. How We Use Your Data
We use your data for the following purposes:

  • To respond to inquiries and provide customer support.

  • To improve our website and services based on usage analytics.

  • To comply with legal obligations.

4. Legal Basis for Processing
We process personal data based on the following legal grounds:

  • Consent: When you voluntarily provide your information via our contact form.

  • Legitimate Interest: To improve and secure our services.

  • Legal Compliance: To fulfill legal obligations.

5. Data Sharing & Third Parties
We do not sell or share your personal data with third parties. However, we use Squarespace as our website platform, which may process website analytics data.

6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy.

7. Your Rights (GDPR Compliance)
If you are in the EU/UK, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Objection: Object to the processing of your data for certain purposes.

  • Data Portability: Request your data in a structured, machine-readable format.

  • Withdraw Consent: If processing is based on consent, you can withdraw it at any time. To exercise any of these rights, contact us at william@captra.co.uk.

8. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Information
For any privacy-related inquiries, contact us at: CAPTRA
Email: william@captra.co.uk
Website: https://captra.xyz